For registration related inquiries only, please contact our Registration Department at: (415) 947-6918 or toll free (866) 535-8993, Monday - Friday, 9:00am - 4:00pm PST. We will make every attempt to answer your questions or forward your request to the appropriate group. All requests for changes to a registration must be faxed in to: (415) 947-6011, or you may mail your request to:
UBM Events Registration Department
DESIGN West 2013
303 Second Street, Suite 900 South Tower
San Francisco, CA 94107
Due to safety concerns, no on under the age of 18 (including infants in strollers) will be permitted on the premise at any time during DESIGN West 2013.
UBM Electronics, producers of DESIGN West, reserve the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. All sessions, excluding Tutorials are filled on a first-come, first-seated basis. Arrive early to ensure a seat! Recording devices and cameras, still or video, are prohibited.
If you’re moving, or if your email is addressed incorrectly, please fax your corrections to: (415) 947-6011, Attn: DESIGN West List Correction to make corrections on your mailing address or email address with your corrections. You may also mail any corrections to us at:
DESIGN West 2013 – List Correction
UBM Events Registration Department
303 Second Street, Suite 900 South Tower
San Francisco, CA 94107
If you require special accommodations as outlined under ADA, please contact Nicole Garbolino at .
If you need to cancel your conference registration, you may do so for a refund, less a $150.00 cancellation fee, until Friday, March 22, 2013. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date, are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form - download the Registration Change Form. Please mail your request to:
UBM Events Registration Department
DESIGN West 2013
303 Second Street, Suite 900 South Tower
San Francisco, CA 94107
Or you may email your requests to .
Written requests for a downgraded pass must be received no later than Friday, March 22, 2013 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Sorry, requests received after Friday, March 22, 2013 cannot be accommodated. Upgrade pass requests must be submitted in writing along with payment information for the difference in value.